Could your computer please be more polite? Thank you

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In a tense time when a pandemic rages, politicians wrangle for votes and protesters demand racial justice, a little politeness and courtesy go a long way. Now researchers have developed an automated method for making communications more polite. Specifically, the method takes nonpolite directives or requests — those that use either impolite or neutral language — and restructures them or adds words to make them more well-mannered.

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